Are you an Anime fan who loves to watch anime and uses services like Crunchyroll to do so? Well, Crunchyroll is one of the best and most popular streaming services out there to watch Anime shows and drama series. But with millions of user base, the users face some errors and messages daily. And one such common error that most Crunchyroll users face is the Shak 1002 error.

If you’re also one of the users who facing the Shak 1002 error code while trying to watch anime on Crunchyroll. Then you might need to know some easy quick ways to fix it. And if you’re looking for them then you’re at the right stop.

Here in this article, we will be going to tell you how you can easily and quickly fix the Shak 1002 error code on Crunchyroll. But before talking about the main topic i.e. the fixes to solve the issue first we need to discuss what exactly causes the Shak-1002 error code on Crunchyroll.

What Causes Shak-1002 Error code on Crunchyroll?

There are many different reasons why users might face this Shak 1002 error on Crunchyroll. Some of the most common causes reported by Crunchyroll users are:

  • Your Internet Connection is Unstable.
  • Crunchyroll Servers are Down.
  • You’re Using an Outdated Application.
  • The problem is with your Browser’s Adblocker.
  • Your browser has Corrupted Cache data.

How to Fix Crunchyroll Shak 1002 Error Code?

Now that we know what causes the error message it is time to discuss how to fix it. There are many different ways using which you can fix Crunchyroll Error 1002. But here we will only be going to state the easiest and most common ones.

Follow the Fixes given below to solve your Shak 1002 Error Code on Crunchyroll.

Fix #1. Check If your Internet Connection is Stable

Before moving to any fix below the first thing you need to make sure is that your Internet connection is working properly. If your Internet connection is weak or unstable then your Crunchyroll can face such error issues.

So it is best to always stay connected with a good and stable internet connection. to check if your connection is stable or not just open your device browser. And in the search bar search for Run Speed Test. Then click on the button showing up on your screen now an internet speed test will run and it will show the speed and stability of your internet connection.

if the connection is unstable or weak. Then we recommend you change it to some other Wi-Fi or data connection that is good and stable. After changing the internet connection try Crunchyroll again and see if you’re still facing the error or not.

Fix #2. Check if Crunchyroll Servers are down

In many cases, users reported that the problem isn’t from their side but instead, it was from Crunchyroll’s side. And if the servers of the Crunchyroll streaming service are down then you cannot do anything to fix it.

All you can do is just wait until the Crunchyroll continues the services and the servers started to work properly again. To check out if the Crunchyroll server is down just go to the Downdetector website and search for Crunchyroll. You will get to know the Crunchyroll outage in the last 24 hours. If servers are working properly then move to the next fix below.

Fix #3. Update your Crunchyroll Application to fix Shak 1002 Error

If you’re using an outdated Crunchyroll app on your mobile device then there is a high chance that the error code can be fixed by updating the app. An outdated app can cause many such minor bugs and errors that can affect the user experience. So it is always suggested to regularly update your apps.

To update your Crunchyroll application follow the steps given below:

  • Go to your device’s Play Store/App Store.
  • Now search for the Crunchyroll app.
  • Click on the first search result.
  • Now check if you’re getting an update button next to the app name or not.
  • If yes, then click on it to update your Crunchyroll app.

After updating the app open it again and see if you’re still getting the Shak 1002 error. If you still can’t fix it then move to the next fix below.

Fix #4. Disable Adblocker

If you’re using Crunchyroll on your browser and you enabled an adblocker extension or tab. Then the problem might lie with your adblocker software and it needed to be disabled to fix the error code you’re getting.

Adblockers can block cookies used by streaming platforms to check for multiple logins and other piracy-related checks. Due to this services like Crunchyroll might face a playback issue and can show such an error to you. So in order to fix it try disabling your Adblocker and refresh the page to see if the error is fixed or not.

Fix #5. Clear the Cache and Data of your Browser

Sometimes corrupted cache might cause such error issues to happen. So it is best to try clearing all the cache, cookies, and data of your browser or app. By clearing the cache data of the browser you will get a fresh start and that might fix the error issue you’re facing with your Crunchyroll.

To clear the cache data of the browser follow the steps given below:

  • Click on the three dots from the top right corner of the browser’s screen.
  • Select the “Settings” option.
  • Go to the “Privacy and Security” option.
  • Now under the privacy and security option, you will see a “Clear Browsing Data” option click on it.
  • After that click on the “Clear Data” button.

That’s all after following the above guide you will be able to clear all the cache and corrupt data of your browser. Now open the Crunchyroll again and see if your error is fixed.

Fix #6. Contact Crunchyroll Support

If none of the above fixes work for you then you can ask Crunchyroll support for help. Just go to the Crunchyroll support page by clicking here. And explain your problem to them after that wait for a while until they ping you back with some solution or help.

Once you reach Crunchyroll customer support and explain your issue. After that, all you need to do is wait until they contact you back with some help. They will definitely help you to solve to Shak 1002 error issue.


In the above article, we discuss some easy and quick fixes to solve the “Crunchyroll Shak 1002” Error code. But in case you still can’t fix your problem and want our further guidance then feel free to contact us anytime. We will try to reach out and help you as soon as possible.

Also Read: How to Become a WhatsApp Beta Tester?


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