Are you someone who loves to eat junk food or really loves Macdonald’s? If so then this article might be a lifesaver for you. Recently many Macdonald’s app users reported a glitch or we can say an issue. In which there Macdonald’s app got stuck on the old order. So if you’re facing the same issue or use the Macdonald’s App then you should definitely properly read this article.
Here in this article, we will be going to tell you some of the quickest and easiest fixes to solve the “Macdonald’s App stuck on old order” Issue. Daily millions of users use the Macdonald’s app around the world to book their orders, pay for their orders, and to check out the Macdonald’s menu.
But with such a huge user base it is quite common for any application to face minor bugs and glitches. And with the new update of Macdonald’s app users are facing the same. Many app users reported that their Macdonald’s app is stuck on the old order. And they aren’t able to order anything from the app.
Well, if you’re in the same boat and landed on our website. Then you’re quite lucky today as we’re going to tell you some easy and quick ways to fix this issue. Just continue reading the article and follow the fixes given below.
Table of Contents
What Causes the “Macdonald’s App Stuck on Old Order” Issue?
If you’re facing the issue when your Macdonald’s app is stuck on old order and don’t know why is this happening. Then read the following section and you will know the reasons why this issue is happening with your Macdonald app.
Some of the common causes behind the Macdonald’s app stuck on old orders are as follows:
- Your App is Outdated.
- Your Internet Connection is Unstable or Poor.
- Your Macdonald’s App has corrupted caches.
- Macdonald’s Server is down.
How to Fix the “Macdonald’s App Stuck on Old Order” Issue?
Now that we know the causes of the problem. It is about time to discuss how we can fix it. So below are some of the best fixes that you can try out to fix the “Macdonald’s App Stuck on Old Order” Issue.
Fix #1. Check your Internet Connection
Before moving to any other fixes first thing you need to make sure of is that you have a stable and good internet connection. A bad internet can lead to minor glitches and issues faced by the app’s users. So it is best to first check out that your Internet connection is stable.
To check out your internet just go to your Web browser and search for Internet speed test. Then open any search result or just click on the button appearing on your screen indicating “Run Speed Test”. Now an internet speed test will conduct and you will get to know your internet speed and the stability of your internet connection. Check if your connection is stable and if not then change it to some other mobile data or WiFi.
Fix #2. Check if Macdonald’s Servers are Working
The next thing you need to make sure is that the Macdonald’s servers are working. If the servers are down then the problem isn’t from your side and you cannot do anything about it. So first make sure that this isn’t the case and if it is then wait for some time until the servers get back to service.
To check out if the Macdonald’s servers are working just go to the Downdetector and search for Macdonalds. You will get to know the Macdonald App outage in the last 24 hours. If servers are working properly then move to the next fix below.
Fix #3. Update Your Macdonalds App
The next fix you can try out is to update your mobile app. It is quite common for outdated apps to show minor glitches and errors to the users. And Macdonald’s app isn’t an exception if you don’t update your Macdonald’s app then you will face such errors and issues while using the app like sticking on old orders etc.
But the solution for that is very simple just go to your App Store or Play Store and update the Macdonalds app. This will probably fix your issue. To update your Macdonald’s application follow the steps given below:
- Go to your device’s Play Store/App Store.
- Now search for the Macdonald’s app.
- Click on the first search result.
- Now check if you’re getting an update button next to the app name or not.
- If yes, then click on it to update your Macdonalds app.
Once you updated your application just open it again and check if now the problem is solved or not and if not then move to the next fix below.
Fix #4. Reinstall the Macdonald’s App to fix the “Macdonald’s App Stuck on Old Order” Issue
If updating the app doesn’t help you then you can try reinstalling the application. Sometimes there can be corrupted app files that lead to such glitches. So it is recommended to uninstall the app and install it again. It can be very effective and can easily fix your Macdonalds App issue.
To Reinstall the Macdonald’s app follow the steps below:
- Go to your phone’s app drawer.
- Long press on the installed Macdonald’s app and hit uninstall option.
- Once your app is uninstalled successfully just go to your device’s App Store/Play Store.
- Now search for Macdonald’s app.
- Now hit the install button next to the Macdonald’s app.
- After that, the app will be successfully installed. Open it again and log in using your credentials.
After logging in again check if your app is still showing the old order on the screen. There’s a high chance that now your issue will be fixed but in case it isn’t just move to the next fix below.
Fix #5. Clear the Cache Files of the App
You can also try clearing the cache files of the Macdonald’s application. Sometimes corrupted cache files can be a reason for such error issues. So it is better to try clearing the cache files to see if the issue is fixed.
To clear cache files of the Macdonald’s App follow the steps below:
- Go to your Phone’s Settings option.
- Find the option Apps and click on it.
- Now from the apps list find Macdonald’s and then click on the Storage option.
- Select the option “Clear Cache”.
Fix #6. Contact Macdonald’s Customer Support
Once you try out all the above fixes and still can’t able to solve your problem. The last option left for you is to ask Macdonald’s customer support for help. All you need to do is contact Macdonald’s customer support and explain your issue to them and ask for their help.
You can contact customer support through the app or by visiting their website. Or you can just go to the support page by clicking here. And explain your problem to them after that wait for a while until they ping you back with some solution or help.
Once you reach Macdonald’s customer support and explain your issue. After that, all you need to do is wait until they contact you back with some help. They will definitely help you to solve the Macdonald’s App Stuck on Old Order issue.
In the above article, we discuss some easy and quick fixes to solve the “Macdonald’s App Stuck on Old Orders” issue. But in case you still can’t fix your problem and want our further guidance then feel free to contact us anytime. We will try to reach out and help you as soon as possible.