Instagram is known for its new and exciting features. With such good features, the social media app has a huge number of users. With a craze and demand for NFTs, Instagram also rolled out its own NFT collectible feature called “Digital Collectibles”. So if you’re also one who is into the collection NFTs and tried out the Instagram Digital Collectibles feature. then maybe you’ve also faced the “Instagram Digital Collectible Not Working” error.
If so then maybe you’re looking for some easy and quick fixes to solve your problem so that you can collect NFTs on Instagram. If yes, then you’re at the right stop here in this article we will be going to tell you how you can fix the “Instagram Digital Collectibles Not Working” error.
But Before moving to the main topic and start discussing the fixes. Let us first discuss what exactly is Instagram Digital Collectibles below.
Table of Contents
What is Instagram Digital Collectibles?
Instagram is known for its exciting and cool features and one such new feature that Instagram recently released is the “Instagram Digital Collectibles”. If you’re an Instagram user then maybe you know about this new update where they roll out this feature. But in case you still don’t know about this feature then read this section properly to know about it.
Even if you don’t know about Instagram’s Digital Collectibles feature but you definitely know about NFTs. With the increase in craze about NFTs among people Instagram offers the feature to collect the NFT on their own platform naming it “Digital Collectibles”.
The Digital Collectibles feature on Instagram can be used to connect with people and display your digital products while also keeping track of your NFT collection. All you need to do is connect your Digital Wallet with your Instagram Collectibles account. After connecting your Wallet you can start collecting the NFT and use it to make digital money on the Instagram platform.
What Causes the “Instagram Digital Collectibles Not Working” Issue?
There can be different reasons why you’re facing this problem with your Instagram Digital Collectibles. Some of the main causes behind this issue are:
- This feature isn’t available in your Location/Region.
- Your Internet connection is Unstable.
- Your Instagram Application is Outdated.
- The Wallet you’re trying to link isn’t supported by the App or is outdated.
How to Fix the “Instagram Digital Collectibles Not Working” Issue?
There are several different ways to fix the “Instagram Digital Collectibles Not Working” Issue. Some of the best and easiest ways to fix this issue are:
Fix #1. Check if the Digital Collectibles Feature is Available in your Region
Before moving to any other fixes first thing you need to make sure is that the feature is available in your region or location. Whenever Instagram launch some new feature they always first launch it to limited regions for testing. Digital Collectibles isn’t any exception just like other features Instagram launched this to some regions only.
So there are chances that the feature isn’t yet available in your location/region. That is why you can’t be able to connect with the Digital Collectibles option and collect NFTs on Instagram. You can check out if the feature is available in your region by checking out about it online.
And if by any chance it isn’t available in your location then there isn’t anything that you can do. All you can have is patience until Instagram officially launches the feature in your location and you will be able to access it.
Fix #2. Check if your Internet Connection is Stable
If you’ve checked out that the feature is available to your region. The next thing that you need to make sure is that your Internet connection is stable. An unstable internet connection can also lead to issues with the applications. So it is best to check if your connection is stable or not.
You can check out your phone’s Internet connection by searching on google for “Internet Speed Test”. And then on your display, you will get an option Run Speed Test you have to click on it to check if your connection is stable or not. And if not then change your network connection or switch to another Wi-Fi or Mobile data then try uploading the Reel.
Fix #3. Update Your Instagram Application
If your Instagram Application is outdated then it may be possible that you face a problem with your Digital Collectibles option on Instagram. So it is best to keep your Instagram App updated to get new and latest features without any problem.
To Update your Instagram Application follow the steps below:
- Open the Play store/App store on your Mobile.
- In the search section type “Instagram”.
- Now click on the first result in the list that appears on your screen.
- Check if the update button is showing up or not.
- If the app is available to update then click on the update button to update it.
Fix #4. Check if you’re Using the Supported Wallet
As we all know the Digital Collectibles feature is still new for the Instagram app. So there are only a few Wallets that are available to link with the app. Presently, Instagram accepts digital wallets– MetaMask, Dapper, Coinbase Wallet, Rainbow, Trust Wallet, and Phantom.
So if you’re trying to connect some other wallet with Instagram. Then you need to stop and try to connect a digital wallet mentioned in the above list and you will be able to easily connect your wallet with the Instagram Digital Collectibles account.
Fix #5. Update your Digital Wallet
An outdated wallet may show many such errors and issue while you try to connect it with Instagram Digital Collectibles. So it is best and recommended to keep your Wallet updated before trying to connect with an NFT account.
So if you’re doubting that your wallet is needed to be updated then go and update it right now. After updating the wallet again try to connect it to your Digital Collectibles account and see if the problem is solved.
Fix #6. Report the Problem to Instagram Customer Support
If you’ve checked that the feature is available in your region and also followed all the above fixes. If and still can’t able to get the feature then maybe you need to report your problem to Instagram. To Report your Problem to Instagram follow the steps below:
- Open the Instagram Application on your device.
- Go to the profile section by tapping on your profile icon from the bottom-right corner of the screen.
- Tap on the three lines icon from the top right corner of the screen to open the menu.
- From the pop-up menu select the first option i.e. “Settings”.
- In the settings tap on the Help option above the about option.
- Select the option Report a Problem.
- Now describe your problem as you want or you can just copy & paste the sentence “My Instagram Digital Collectibles Feature isn’t working. Please look into the problem and try to solve it as soon as possible, Thank you”.
- At last, click on Submit Button.
Now after submitting your query to Instagram support wait until they contact you back. They will surely look into the matter and update you as soon as possible with further instructions.
Conclusion
In the above article, we discuss How to Fix the “Instagram Digital Collectibles Not Working” Issue. But in case you still have any doubts and want our further guidance then feel free to contact us anytime. We will try to reach out and help you as soon as possible.
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